Politique d’expédition
Shipping & Delivery
We ship across Europe and surrounding regions. Below are estimated delivery times by destination. All timeframes are shown in business days and may vary slightly due to customs or local carrier delays.
Shipping rates
- Europe (EU + wider Europe): €4.90 standard shipping · Free from €60
- United Kingdom: €4.90 standard shipping · Free from €60 (shown at checkout)
- Switzerland: CHF 9.90 standard shipping · Free from CHF 80
Processing & tracking
Orders are typically processed within 1–2 business days (Mon–Fri). Once dispatched, you’ll receive a confirmation email with tracking.
Estimated delivery times
European Union (EU)
|
Country |
Transit time |
|
Austria (AT) |
3–4 |
|
Belgium (BE) |
2–3 |
|
Bulgaria (BG) |
4–8 |
|
Croatia (HR) |
3–6 |
|
Cyprus (CY) |
4–8 |
|
Czech Republic (CZ) |
3–5 |
|
Denmark (DK) |
3–6 |
|
Estonia (EE) |
4–8 |
|
Finland (FI) |
4–6 |
|
France (FR) |
2–3 |
|
Germany (DE) |
2–4 |
|
Greece (GR) |
6–10 |
|
Hungary (HU) |
2–5 |
|
Ireland (IE) |
3–5 |
|
Italy (IT) |
3–5 |
|
Latvia (LV) |
4–7 |
|
Lithuania (LT) |
5–9 |
|
Luxembourg (LU) |
2–3 |
|
Malta (MT) |
4–8 |
|
Poland (PL) |
3–7 |
|
Portugal (PT) |
3–5 |
|
Romania (RO) |
4–7 |
|
Slovakia (SK) |
3–5 |
|
Slovenia (SI) |
3–6 |
|
Spain (ES) |
3–5 |
|
Sweden (SE) |
3–5 |
Western Europe
|
Country |
Transit time |
|
Liechtenstein (LI) |
3–4 |
|
Monaco (MC) |
2–3 |
|
Switzerland (CH) |
3–4 |
Northern Europe
|
Country |
Transit time |
|
Åland Islands (AX) |
3–8 |
|
Faroe Islands (FO) |
4–9 |
|
Greenland (GL) |
5–10 |
|
Guernsey (GG) |
2–3 |
|
Iceland (IS) |
4–7 |
|
Isle of Man (IM) |
2–3 |
|
Jersey (JE) |
2–3 |
|
Norway (NO) |
4–7 |
|
Svalbard (SJ) |
Not available |
|
United Kingdom (GB) |
2–3 |
Southern Europe
|
Country |
Transit time |
|
Albania (AL) |
5–8 |
|
Andorra (AD) |
4–5 |
|
Bosnia & Herzegovina (BA) |
5–7 |
|
Gibraltar (GI) |
5–7 |
|
Vatican City (VA) |
Not available |
|
North Macedonia (MK) |
5–8 |
|
Montenegro (ME) |
5–8 |
|
San Marino (SM) |
3–7 |
|
Serbia (RS) |
4–8 |
Eastern Europe
|
Country |
Transit time |
|
Belarus (BY) |
5–7 |
|
Moldova (MD) |
7–10 |
|
Russia (RU) |
6–12 |
|
Turkey (TR) |
4–8 |
|
Ukraine (UA) |
5–8 |
Customs & import taxes (Non‑EU destinations)
For destinations outside the EU (including the United Kingdom, Switzerland and Norway), orders may be subject to import VAT, duties, and/or carrier handling fees charged by local authorities or the carrier. For Switzerland, tea is typically subject to minimal or no customs duty, however import VAT and/or handling fees may still apply depending on the order value and local rules. Any charges are the customer’s responsibility.
Important notes
- Delivery times are estimates and may vary due to customs clearance or peak-season delays.
- Remote locations may require additional transit time.
- Destinations marked “Not available” cannot currently be shipped to.
Please ensure your shipping address is correct at checkout—once dispatched, changes may not be possible.