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Shipping & Delivery

We ship across Europe and surrounding regions. Below are estimated delivery times by destination. All timeframes are shown in business days and may vary slightly due to customs or local carrier delays.

Shipping rates

  • Europe (EU + wider Europe): €4.90 standard shipping · Free from €60
  • United Kingdom: €4.90 standard shipping · Free from €60 (shown at checkout)
  • Switzerland: CHF 9.90 standard shipping · Free from CHF 80

Processing & tracking

Orders are typically processed within 1–2 business days (Mon–Fri). Once dispatched, you’ll receive a confirmation email with tracking.

Estimated delivery times

European Union (EU)

Country

Transit time

Austria (AT)

3–4

Belgium (BE)

2–3

Bulgaria (BG)

4–8

Croatia (HR)

3–6

Cyprus (CY)

4–8

Czech Republic (CZ)

3–5

Denmark (DK)

3–6

Estonia (EE)

4–8

Finland (FI)

4–6

France (FR)

2–3

Germany (DE)

2–4

Greece (GR)

6–10

Hungary (HU)

2–5

Ireland (IE)

3–5

Italy (IT)

3–5

Latvia (LV)

4–7

Lithuania (LT)

5–9

Luxembourg (LU)

2–3

Malta (MT)

4–8

Poland (PL)

3–7

Portugal (PT)

3–5

Romania (RO)

4–7

Slovakia (SK)

3–5

Slovenia (SI)

3–6

Spain (ES)

3–5

Sweden (SE)

3–5

Western Europe

Country

Transit time

Liechtenstein (LI)

3–4

Monaco (MC)

2–3

Switzerland (CH)

3–4

Northern Europe

Country

Transit time

Åland Islands (AX)

3–8

Faroe Islands (FO)

4–9

Greenland (GL)

5–10

Guernsey (GG)

2–3

Iceland (IS)

4–7

Isle of Man (IM)

2–3

Jersey (JE)

2–3

Norway (NO)

4–7

Svalbard (SJ)

Not available

United Kingdom (GB)

2–3

Southern Europe

Country

Transit time

Albania (AL)

5–8

Andorra (AD)

4–5

Bosnia & Herzegovina (BA)

5–7

Gibraltar (GI)

5–7

Vatican City (VA)

Not available

North Macedonia (MK)

5–8

Montenegro (ME)

5–8

San Marino (SM)

3–7

Serbia (RS)

4–8

Eastern Europe

Country

Transit time

Belarus (BY)

5–7

Moldova (MD)

7–10

Russia (RU)

6–12

Turkey (TR)

4–8

Ukraine (UA)

5–8

Customs & import taxes (NonEU destinations)

For destinations outside the EU (including the United Kingdom, Switzerland and Norway), orders may be subject to import VAT, duties, and/or carrier handling fees charged by local authorities or the carrier. For Switzerland, tea is typically subject to minimal or no customs duty, however import VAT and/or handling fees may still apply depending on the order value and local rules.  Any charges are the customer’s responsibility.

Important notes

  • Delivery times are estimates and may vary due to customs clearance or peak-season delays.
  • Remote locations may require additional transit time.
  • Destinations marked “Not available” cannot currently be shipped to.

Please ensure your shipping address is correct at checkout—once dispatched, changes may not be possible.